Future CX – Blending Physical & Digital Experiences


Today’s businesses navigate many customer channels and interactions. Think, mobile apps, websites, social media platforms and brick and mortar stores. Evolving customer demands, disruption and proliferating channels highlight the need for organizations to create flexible and futureproof customer experiences. Topics will include:  Building Customer Journeys that Seamlessly Blend Physical and Digital CX Reimagine Your Customer […]


Creative Operations and Everyday Workflows with Digital Asset Management (DAM)


Course Instructor Richard Swaziek How do we get our creative team to use our DAM system? What are the best ways to help our team to work more effectively with their digital assets? DAM is/will be a cross-functional initiative in my organization. How does one build a DAM system that fosters collaboration, streamlined workflows, and […]


Festival of DAM 2022


Join us for the DAM Festival of the year, to learn, celebrate and connect with 1500+ members of the global Digital Asset Management community in our third Festival of DAM. No wristbands or tokens required to watch acts on the main stage, to meet the headliners or to ride the vendor merry-go-round! You will hear […]

Free – $450

Customer Engagement Summit 2022


We’re living in the most transformational period than many of us will ever experience, where the voice of the customer and the experiential aspect of CX is more important than ever. Under the overarching theme of The Only Constant is Change: The Role of Human Experience and Technology in Transforming CX, the industry’s largest event promises […]


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